Field Technician

Hargray Communications Group Inc

Multiple Locations
Base: not specified; bonus/equity: not specified; ...
Customer service installation
Troubleshoot customer service drops
Diagnose and repair reception issues
This role offers an extensive training program with both one-on-one and group training classes, and you will have access to mentors from across the company to ensure you are set up for success

Job Summary

  • This role offers an extensive training program with both one-on-one and group training classes, and you will have access to mentors from across the company to ensure you are set up for success.
  • Our Field Techs are also provided with a company truck and all the necessary tools to perform the job, and we also provide uniforms, from hats to boots and everything in between.
  • Our INCREDIBLY competitive benefits package includes 20 days (about 4 weeks) of PTO (Paid Time Off) per year, medical benefits that start on the first day of employment, a 401K match of up to 5%, and generous tuition reimbursement which increases with your tenure.

Matching Summary

This role offers an extensive training program with both one-on-one and group training classes, and you will have access to mentors from across the company to ensure you are set up for success.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Medical, dental, and vision plans – start when you start!; Life insurance; Paid time off; 401(k) - 100% company match (up to 5%); Group Legal plan with Identity Theft Protection; Tuition reimbursement (up to $5,250 on 1st year); Free cable and internet services

Skills & Requirements

Must-have

  • customer service installation
  • troubleshoot customer service drops
  • diagnose and repair reception issues
  • work in small confined areas
  • lift up to 100 lbs
  • work on a ladder
  • work in all weather conditions

Nice-to-have

  • ongoing learning opportunities
  • mentors from across the company
  • proactive service upgrades
  • collaborative work environment
  • focus on health and wellness

Key Requirements

  • good driving record
  • valid driver’s license
  • flexibility to work overtime and on-call
  • 3 months customer service experience
  • High school diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter