Reservations Manager- The Cape Town Edition Hotel (pre-opening)
Marriott International
Cape Town, South Africa
Not specified; not specified; not specified
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Reservations sales management
Revenue maximization strategies
Team training and scheduling
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Marriott International is seeking a Reservations Manager for the pre-opening of The Cape Town Edition Hotel. The ideal candidate will oversee reservations sales activities, train staff, and enhance customer loyalty by delivering exceptional service.
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Job Summary
The role is responsible for soliciting and managing reservations sales opportunities to achieve personal and property revenue goals.
Candidates must actively up-sell business opportunities and deliver exceptional customer service to drive loyalty at The Cape Town EDITION Hotel.
The position involves managing human resource activities including monitoring agents, developing orientation programs, and creating monthly labor schedules.
Matching Summary
Match Score: 75
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Marriott International is seeking a Reservations Manager for the pre-opening of The Cape Town Edition Hotel. The ideal candidate will oversee reservations sales activities, train staff, and enhance customer loyalty by delivering exceptional service.
**
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Reservations sales management
Revenue maximization strategies
Team training and scheduling
Customer service excellence
Contract negotiation skills
Nice-to-have
Boutique hotel brand experience
Creative selling abilities
Understanding of market trends
Passion for theatrical performance
Authentic relationship building
Key Requirements
High school diploma or GED with no experience OR 2-year degree with 2 years experience
Experience in sales and marketing, guest services, or front desk
Degree in Business Administration, Marketing, or Hotel Management preferred