Customer Service Representative - Categorie Protette L.68/99

Skechers

Vimercate, Italy
Customer relationship management
Order processing and management
Professional customer support
The Customer Service Representative will be responsible for managing customer relationships, processing orders, and supporting commercial activities to ensure an excellent customer experience in line with Skechers quality standards

Job Summary

  • The Customer Service Representative will be responsible for managing customer relationships, processing orders, and supporting commercial activities to ensure an excellent customer experience in line with Skechers quality standards.
  • Key responsibilities include daily customer interaction, order processing via phone and email, coordination with the warehouse for timely deliveries, and providing support to Sales Representatives.
  • Skechers is a global company that values diversity and ensures fair, transparent people processes, promoting equal opportunities for all employees and job applicants.

Matching Summary

The Customer Service Representative will be responsible for managing customer relationships, processing orders, and supporting commercial activities to ensure an excellent customer experience in line with Skechers quality standards.

Skills & Requirements

Must-have

  • Customer relationship management
  • Order processing and management
  • Professional customer support
  • Fluent English communication

Nice-to-have

  • Collaborative team player
  • Proactive problem solver
  • Detail-oriented and precise

Key Requirements

  • High school diploma or equivalent
  • Intermediate-advanced English proficiency
  • Proficient in Microsoft Office Suite
  • Previous customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter