Senior Manager, Claims

AIA Australia

Not specified (assumed hybrid)
5 years insurance claims experience
2 years claims system development
Fluent english and chinese (putonghua)
AIA Australia is seeking a Senior Manager of Claims to oversee claims performance and ensure service standards are met. The ideal candidate should have extensive experience in the insurance claims domain, particularly in claims system development, and be fluent in both English and Chinese

Job Summary

  • The role assists the CHO Claims Head on managing overall claims performance and supporting service standards.
  • Candidates will endorse complex claim cases, coordinate with medical networks, and develop claims reports for trend analysis.
  • The position requires providing technical training to claims assessors and support during new product development initiatives.

Matching Summary

Match Score: 85

AIA Australia is seeking a Senior Manager of Claims to oversee claims performance and ensure service standards are met. The ideal candidate should have extensive experience in the insurance claims domain, particularly in claims system development, and be fluent in both English and Chinese.

Skills & Requirements

Must-have

  • 5 years insurance claims experience
  • 2 years claims system development
  • Fluent English and Chinese (Putonghua)
  • Claims risk management knowledge
  • Claims portfolio analysis skills

Nice-to-have

  • Medical doctor degree preferred
  • Knowledge of U&I and POS operations
  • Experience in new product development support

Key Requirements

  • Bachelor degree or above
  • Medical doctor major preferred
  • Minimum 5 years claims domain experience
  • Minimum 2 years system development experience
  • Bilingual fluency in English and Chinese

Work Rights

Not specified

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