Technical Support Representative, English Speaker

Dexcom Inc

Vilnius, Lithuania
Base: €1,643.33 to €2,030.00 gross monthly; bonus/...
Hybrid
English b2-c1 level proficiency
Experience with technical troubleshooting
Strong written and verbal communication skills
The role involves supporting English-speaking patients in the UK and Ireland with Dexcom products, including mobile apps and hardware

Job Summary

  • The role involves supporting English-speaking patients in the UK and Ireland with Dexcom products, including mobile apps and hardware.
  • Employees will serve as the first point of contact for inquiries, complaints, and technical issues while ensuring compliance with regulatory standards.
  • The company offers a hybrid working model, comprehensive training, health insurance, and up to 30 days of travel per year.

Matching Summary

The role involves supporting English-speaking patients in the UK and Ireland with Dexcom products, including mobile apps and hardware.

Salary

Base: €1,643.33 to €2,030.00 gross monthly; Bonus/Equity: Not specified; Benefits: Health insurance, pension, vacation days included

Skills & Requirements

Must-have

  • English B2-C1 level proficiency
  • Experience with technical troubleshooting
  • Strong written and verbal communication skills

Nice-to-have

  • Empathetic and friendly demeanor
  • Team player with collaborative spirit
  • Comfortable working in diverse environments

Key Requirements

  • High School diploma or equivalent
  • 2-4 years of related experience
  • Must live within an hour's commute of assigned site

Work Rights

Not specified

Tailored Resume

Cover Letter