AI UX Manager

SINGAPORE TELECOMMUNICATIONS LIMITED

Singapore
Not specified (please confirm if remote, hybrid, or onsite options are available).
5-8 years ui/ux design experience
User journey mapping and persona creation
Figma proficiency and prototyping skills
Singtel is seeking an AI UX Manager to lead user experience design efforts for its new Artificial Intelligence & Data Analytics business unit. The role involves conducting user research, creating intuitive designs, and collaborating with cross-functional teams to ensure effective AI product usability

Job Summary

  • The role is part of the new AIDA business unit driving Singtel's strategic transformation to embed intelligence into every layer of the business.
  • Responsibilities include translating business requirements into interaction models, wireframes, and prototypes while ensuring solution usability and visual consistency.
  • The position requires validating designs through rigorous usability testing, analyzing feedback loops, and maintaining comprehensive design documentation.

Matching Summary

Match Score: 85

Singtel is seeking an AI UX Manager to lead user experience design efforts for its new Artificial Intelligence & Data Analytics business unit. The role involves conducting user research, creating intuitive designs, and collaborating with cross-functional teams to ensure effective AI product usability.

Skills & Requirements

Must-have

  • 5-8 years UI/UX design experience
  • User journey mapping and persona creation
  • Figma proficiency and prototyping skills
  • Usability testing and A/B testing execution
  • Wireframing and high-fidelity UI design

Nice-to-have

  • Experience with AI and analytics domains
  • Workshop facilitation and storytelling skills
  • Designing conversation flows for chatbots
  • Knowledge of Agentic AI interaction patterns
  • Experience in process automation design

Key Requirements

  • 5 to 8 years of UI/UX design experience
  • Proficiency in Figma and prototyping tools
  • Expertise in information architecture for AI decision trees

Work Rights

Not specified

Tailored Resume

Cover Letter