Quality Analyst

3M

Bachelor's degree or higher
3 years relevant experience in quality or operations
Experience with sap, salesforce, cir, power bi, excel
The role involves managing and executing timely responses to quality complaints while owning the entire end-to-end customer complaint process

Job Summary

  • The role involves managing and executing timely responses to quality complaints while owning the entire end-to-end customer complaint process.
  • Candidates will utilize analytical skills to interpret data trends and develop solutions that accelerate growth and deliver product quality.
  • This position requires the ability to lead projects, provide training to new employees, and link project steps to broader business strategies.

Matching Summary

The role involves managing and executing timely responses to quality complaints while owning the entire end-to-end customer complaint process.

Skills & Requirements

Must-have

  • Bachelor's degree or higher
  • 3 years relevant experience in quality or operations
  • Experience with SAP, Salesforce, CIR, Power BI, Excel

Nice-to-have

  • Project management skills
  • Process improvement expertise
  • Ability to work graveyard shift schedule

Key Requirements

  • Bachelor's degree verified before start
  • 3 years of experience in quality, customer service, or corporate operations
  • Amenable to graveyard shift (9:00 PM - 5:00 AM PST)

Work Rights

Not specified

Tailored Resume

Cover Letter