Overnight Guest Service Officer

Four Seasons Hotels Ltd

Sydney, Australia
Previous front office experience
Ability to work overnight shifts
Strong problem-solving skills
The role involves providing seamless check-ins and check-outs while maintaining the security and efficiency of overnight operations

Job Summary

  • The role involves providing seamless check-ins and check-outs while maintaining the security and efficiency of overnight operations.
  • Candidates must handle guest inquiries with empathy and discretion while assisting with nightly audits and financial reporting.
  • Four Seasons Hotel Sydney seeks a confident team member to ensure every guest feels cared for during quiet hours.

Matching Summary

The role involves providing seamless check-ins and check-outs while maintaining the security and efficiency of overnight operations.

Skills & Requirements

Must-have

  • Previous Front Office experience
  • Ability to work overnight shifts
  • Strong problem-solving skills
  • Attention to detail and accuracy

Nice-to-have

  • Luxury hospitality environment experience
  • Calm and composed demeanour
  • Genuine passion for guest service
  • Warm professional attitude

Key Requirements

  • Part-time availability required
  • Flexibility for weekends and public holidays
  • Experience in customer-facing roles preferred

Work Rights

Not specified

Tailored Resume

Cover Letter