$43,923 - $46,000; not specified; benefits eligibl...
Fully remote
Help desk ticketing system
Hardware and software changes
Troubleshoot and resolve issues
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
$43,923 - $46,000; Not specified; Benefits Eligible
Skills & Requirements
Must-have
Help Desk ticketing system
hardware and software changes
troubleshoot and resolve issues
technology and facility setup
user training and support
Nice-to-have
customer service experience
systems administration experience
endpoint management experience
server management knowledge
Key Requirements
Bachelor's degree in computer science or related field
At least one year of computer support experience
At least five years of computer support experience
Work Rights
Must have proof of legal authority to work in the United States