Director Of Customer Operational Readiness

Dematic

Competitive compensation + benefits; pyy transpyre...
Fully remote
12+ years in warehouse automation
Build and lead global readiness teams
Automated material handling systems expertise
Dematic is seeking a Director of Customer Operational Readiness to lead a new global organization focused on ensuring customers are fully prepared to operate automated warehouse systems. The role involves building and leading a readiness team, developing a comprehensive readiness framework, and working closely with senior stakeholders to facilitate successful project transitions

Job Summary

  • This role involves building a world-class global function from the ground up to ensure customers achieve smooth go-lives and long-term operational success.
  • The successful candidate will define the vision, strategy, and operating model for a new organization dedicated to customer readiness across large-scale automation environments.
  • The position requires direct engagement with C-suite stakeholders to align readiness activities with strategic goals and facilitate executive reviews.

Matching Summary

Match Score: 85

Dematic is seeking a Director of Customer Operational Readiness to lead a new global organization focused on ensuring customers are fully prepared to operate automated warehouse systems. The role involves building and leading a readiness team, developing a comprehensive readiness framework, and working closely with senior stakeholders to facilitate successful project transitions.

Salary

Competitive Compensation And Benefits; Pay Transparency mentioned; Not specified

Skills & Requirements

Must-have

  • 12+ years in warehouse automation
  • Build and lead global readiness teams
  • Automated material handling systems expertise
  • WMS/WCS/WES software knowledge
  • Executive stakeholder management skills

Nice-to-have

  • Lean/6-Sigma background preferred
  • Consulting or change management experience
  • Multi-year service contract familiarity
  • Solution integration design experience

Key Requirements

  • 12+ years experience in warehouse automation or logistics
  • Proven leadership scaling global multi-regional teams
  • Expertise in operational readiness and commissioning
  • Ability to travel globally 20-30%

Work Rights

Not specified

Tailored Resume

Cover Letter