Medicaid Operational Support Team Representative

dpi.nc.gov

North Carolina, US
$57,983 - $101,470; recruitment range: $57,983 - $...
Fully remote
Medicaid program policy
Nc fast system procedures
Management consultation
The OST Representative provides oversight of county administration of Medicaid programs and ensures benefits are issued accurately and efficiently

Job Summary

  • The OST Representative provides oversight of county administration of Medicaid programs and ensures benefits are issued accurately and efficiently.
  • Key functions include management consultation, ensuring program compliance, delivering training, and monitoring processing standards for Medicaid applications and recertifications.
  • The position offers a fully remote work arrangement with comprehensive state benefits including health insurance, retirement plans, and paid leave.

Matching Summary

The OST Representative provides oversight of county administration of Medicaid programs and ensures benefits are issued accurately and efficiently.

Salary

$57,983 - $101,470; Recruitment Range: $57,983 - $74,939; Benefits: Comprehensive state benefits

Skills & Requirements

Must-have

  • Medicaid program policy
  • NC FAST system procedures
  • Management consultation
  • Corrective action plans
  • Adult learning principles
  • Verbal and written communication skills

Nice-to-have

  • Mediation and arbitration strategies
  • Customer service principles
  • Problem-solving skills
  • Employee performance management

Key Requirements

  • Master's degree and 4 years of related experience OR Bachelor's degree and 6 years of related experience OR equivalent combination
  • Must have or be willing to receive NC FAST training
  • Ability to analyze reports and identify problems

Work Rights

Not specified

Tailored Resume

Cover Letter