Fnol Cabin Agent

AIG Seguros Mexico S.A. de C.V.

Mexico City, Mexico
Not specified; not specified; comprehensive benefi...
Primarily in-office
1 year customer support experience
Basic insurance and claims knowledge
Shift rotation flexibility
AIG Seguros Mexico S.A. de C.V. is seeking a FNOL Cabin Agent to provide immediate assistance to policyholders involved in accidents or requiring support. The ideal candidate should have customer service experience, knowledge of insurance claims processes, and strong problem-solving skills

Job Summary

  • The FNOL Cabin Agent provides immediate attention to policyholders facing vehicle or home accidents and other emergencies.
  • The role requires registering new claims, validating policy status, and delivering excellent service during a 24/7 schedule.
  • AIG offers a comprehensive Total Rewards Program including health, wellbeing, financial security, and professional development benefits.

Matching Summary

Match Score: 85

AIG Seguros Mexico S.A. de C.V. is seeking a FNOL Cabin Agent to provide immediate assistance to policyholders involved in accidents or requiring support. The ideal candidate should have customer service experience, knowledge of insurance claims processes, and strong problem-solving skills.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • 1 year customer support experience
  • Basic insurance and claims knowledge
  • Shift rotation flexibility
  • High empathy and listening skills
  • Microsoft Excel high proficiency

Nice-to-have

  • Problem-solving and quick thinking
  • Efficient teamwork capacity
  • Proactive attitude
  • Attention to detail
  • Willingness to learn

Key Requirements

  • 1 year in customer support
  • Basic knowledge of insurance processes
  • Flexibility for shift rotation
  • In-office collaboration required

Work Rights

Not specified

Tailored Resume

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