Sr. Executive, Technical Service

medhunter.de

Fully remote
Customer onboarding and training
Product expertise in dairy technology
Customer relationship management
The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly

Job Summary

  • The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly.
  • Visit customers on-site to guide them through the initial onboarding process, ensuring they are equipped to maximize the benefits of our products.
  • Work closely with the above-market Customer Success team to receive product knowledge and upskilling, to stay up to date with our evolving technology solutions.

Matching Summary

The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly.

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product expertise in dairy technology
  • Customer relationship management
  • Technical aptitude for complex systems
  • Mandarin and English fluency

Nice-to-have

  • Sales and commercial approach
  • Basic CRM software proficiency
  • Enthusiasm for agriculture and technology
  • Deep understanding of dairy industry

Key Requirements

  • 3-5 years customer-facing experience
  • Bachelor's degree or equivalent experience
  • Valid Driving License: No

Work Rights

Not specified

Tailored Resume

Cover Letter