The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them to achieve success with their Advent and Eze solutions while maximizing their return on investment
Job Summary
The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them to achieve success with their Advent and Eze solutions while maximizing their return on investment.
Relationship Managers are an integral component of our Global Customer Experience team, focused on transformational processes, customer loyalty, and maintenance of our industry-leading renewal rates.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
Matching Summary
The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them to achieve success with their Advent and Eze solutions while maximizing their return on investment.
Skills & Requirements
Must-have
Direct customer/account management experience
Ability to articulate value
Excellent verbal and written communication skills
Nice-to-have
Strong collaboration and team working skills
History of strategic and innovative thinking
Excellent follow-up skills with great attention to detail