Service Operations Technology, As

Deutsche Bank Group

Pune, India
Not specified; not specified; comprehensive hospit...
Not specified (assume hybrid)
5+ years l2 production support experience
Unix/linux, oracle sql, shell scripting
Batch-job controlling tool (automic uc4/autosys/control-m)
Deutsche Bank Group is seeking a Service Operations Technology Analyst in Pune, India, focusing on 2nd Level Application Support for business applications. Candidates should have a strong background in IT service operations, incident management, and technical skills in Unix/Linux and Oracle SQL

Job Summary

  • The role provides 2nd Level Application Support to ensure the stability of business applications used across branches, mobile sales, and internet channels.
  • Candidates will handle incident management, problem resolution, and batch processing errors while collaborating with developers and other IT specialists.
  • The company offers a comprehensive benefits package including gender-neutral parental leaves, childcare assistance, and sponsorship for industry-relevant certifications.

Matching Summary

Match Score: 85

Deutsche Bank Group is seeking a Service Operations Technology Analyst in Pune, India, focusing on 2nd Level Application Support for business applications. Candidates should have a strong background in IT service operations, incident management, and technical skills in Unix/Linux and Oracle SQL.

Salary

Not specified; Not specified; Comprehensive Hospitalization Insurance, Accident and Term life Insurance, Childcare assistance

Skills & Requirements

Must-have

  • 5+ years L2 Production Support experience
  • Unix/Linux, Oracle SQL, Shell Scripting
  • Batch-Job Controlling Tool (Automic UC4/AutoSys/Control-M)
  • Incident and Problem Management expertise
  • On-Call Support activities

Nice-to-have

  • RedHat OpenShift knowledge
  • Java applications knowledge
  • German language skills
  • ITIL Foundation Certificate
  • Project experience in service transition

Key Requirements

  • Bachelor's degree in Computer Science or IT-related discipline
  • Minimum 5 years of L2 Production Support experience
  • Strong English written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter