Professional Services Manager

Axon Development Group

Puerto Rico
On-site
3-5 years customer-facing professional services experience
Hardware/software deployment in complex environments
Ip networking knowledge (snmp, dhcp, poe, linux cli)
The role involves leading end-to-end deployments of Dedrone's airspace security solutions as the primary point of contact post-sale

Job Summary

  • The role involves leading end-to-end deployments of Dedrone's airspace security solutions as the primary point of contact post-sale.
  • Candidates must deliver tailored training to diverse audiences ranging from non-technical users to highly technical IT teams.
  • The position requires significant physical capability including lifting 50 pounds and working in elevated environments during site assessments.

Matching Summary

The role involves leading end-to-end deployments of Dedrone's airspace security solutions as the primary point of contact post-sale.

Skills & Requirements

Must-have

  • 3-5 years customer-facing professional services experience
  • Hardware/software deployment in complex environments
  • IP networking knowledge (SNMP, DHCP, PoE, Linux CLI)
  • Ability to lift 50 pounds and climb ladders
  • 50% travel requirement across LATAM and Caribbean

Nice-to-have

  • FAA Part 107 certification or willingness to obtain
  • Experience with public safety agencies and law enforcement
  • Passion for emerging technology and safety missions
  • Strong stakeholder management and presentation skills

Key Requirements

  • 3–5 years experience in Professional Services or Field Engineering
  • Direct experience deploying hardware/software in complex operational environments
  • Deep familiarity with IP networking protocols and Linux CLI
  • Willingness to travel 50% across LATAM, Central/South America, and Caribbean
  • Physical ability to lift 50 pounds and climb ladders/stairs

Work Rights

Not specified

Tailored Resume

Cover Letter