Mgr, Field Support 1

KLA

Milpitas, CA, USA
Fully remote
Customer support responsibility
Service team leadership
Npi program success
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, with virtually every electronic device produced using their technologies

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, with virtually every electronic device produced using their technologies.
  • The KLA Services team partners with field teams and customers to maintain high performance and productivity of products through a flexible portfolio of services.
  • This role involves direct customer support, team leadership, P&L ownership, and ensuring the success of NPI programs and customer escalations.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, with virtually every electronic device produced using their technologies.

Skills & Requirements

Must-have

  • Customer support responsibility
  • Service team leadership
  • NPI program success
  • P&L ownership
  • Customer meetings and escalations
  • Billable activities management

Nice-to-have

  • Strong leadership skills
  • Fast-paced semiconductor environment
  • Strategic and forward thinker
  • Proactive and self-driven

Key Requirements

  • Minimum 5 years semiconductor field experience
  • Minimum 2 years management experience
  • Excellent Communication skills
  • Good execution and coordination skill
  • Japanese & English language proficiency

Work Rights

Not specified

Tailored Resume

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