Associate Manager Service Management

DXC Technology

Monitoring service quality
Service incident resolution
Client engagement
The Associate Manager Service Management will assist in monitoring service quality and adherence to SLAs and KPIs

Job Summary

  • The Associate Manager Service Management will assist in monitoring service quality and adherence to SLAs and KPIs.
  • This role involves engaging with clients to gather feedback and address concerns.
  • DXC Technology values strong connections and community, fostering an inclusive environment.

Matching Summary

The Associate Manager Service Management will assist in monitoring service quality and adherence to SLAs and KPIs.

Skills & Requirements

Must-have

  • Monitoring service quality
  • Service incident resolution
  • Client engagement

Nice-to-have

  • Team collaboration
  • Continuous learning
  • Inclusive environment

Key Requirements

  • Bachelor's degree or equivalent
  • 6+ years relevant work experience
  • 2+ years in a similar role

Work Rights

Not specified

Tailored Resume

Cover Letter