Director, Crm Product Owner (3 Positions)

Novartis

East Hanover, NJ, USA
Base: $185,500.00 - $344,500.00 py; bonus/equity: ...
**
7+ years product management experience
Salesforce and veeva platform expertise
Ai and data platform architecture knowledge
** Novartis is seeking a Director, CRM Product Owner to lead the development and execution of CRM strategies aimed at enhancing customer engagement and transforming the company's approach to patient interaction. This hybrid role requires strong leadership in product management, particularly within the pharmaceutical or healthcare sectors, with a focus on CRM technologies and data analytics. **

Job Summary

  • This role leads the strategy, development, and delivery of best practice CRM capabilities across the US CRM ecosystem to transform patient and customer interactions.
  • The position requires deep expertise in Salesforce (Agentforce, Marketing Cloud, Health Cloud) and Veeva platforms alongside advanced AI and data technologies.
  • Compensation includes a base salary ranging from $185,500 to $344,500 plus performance-based cash incentives and potential annual equity awards.

Matching Summary

Match Score: 75

** Novartis is seeking a Director, CRM Product Owner to lead the development and execution of CRM strategies aimed at enhancing customer engagement and transforming the company's approach to patient interaction. This hybrid role requires strong leadership in product management, particularly within the pharmaceutical or healthcare sectors, with a focus on CRM technologies and data analytics. **

Salary

Base: $185,500.00 - $344,500.00 per year; Bonus/Equity: Performance-based cash incentive and eligibility for annual equity awards; Benefits: Comprehensive health, life, disability, 401(k) match, and generous time off package

Skills & Requirements

Must-have

  • 7+ years product management experience
  • Salesforce and Veeva platform expertise
  • AI and data platform architecture knowledge
  • Pharmaceutical industry regulatory understanding
  • Team leadership and people management
  • CRM transformation delivery accountability

Nice-to-have

  • MBA or Master of Science degree preferred
  • Experience with Customer360 operating model
  • Strong stakeholder influencing skills
  • Culture of innovation and continuous improvement
  • Global commercial CRM strategy experience

Key Requirements

  • Bachelor's degree required; MBA or MS preferred
  • 7+ years in product management or technology leadership
  • Proven success leading large-scale CRM transformations
  • Deep understanding of pharmaceutical regulatory requirements
  • People management experience within CRM or AI environments

Work Rights

Not specified

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