You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise
Job Summary
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
The perfect candidate will be enthusiastic about technology and an outstanding and friendly communicator (written and verbal), they will be proactive about investigating intricate or technical concepts and helping others do the same.
Salesforce is hiring experienced and passionate people to join our fast-growing Technical Support Team in Dublin.
Matching Summary
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
Skills & Requirements
Must-have
Fluent in Italian and English
Troubleshoot technical issues and Integrations
Programming abilities in Java, PHP, Python
Knowledge of Internet development technologies
Understanding of database concepts and SQL
Excellent written and verbal communication
Nice-to-have
Enthusiastic about technology
Proactive about investigating concepts
Natural curiosity and enjoy solving puzzles
Team players and thrive in collaboration
Familiarity with Trailhead or Ranger status
Key Requirements
Degree or Diploma in Computing/STEM
Customer-focused or previous customer-facing experience