Client Contact Manager For German Market

Fidelity National Information Services

Poznan, Poland
2 day onsite
German market client service
Direct phone and email support
Staff development and feedback
Fidelity National Information Services is seeking a Client Contact Manager for the German market in Poznan, Poland. The role involves managing a team that provides service to mutual fund clients across the EMEA region, with a focus on continuous improvement and staff development

Job Summary

  • You will be part of the team responsible for direct phone, e-mail service for mutual fund clients in the EMEA region (German market).
  • Your day-to-day will consist of day-to-day management of operations carried out by the assigned team to ensure the highest level of service to our clients.
  • We offer development opportunities by using the company's on-line training database and LinkedIn Learning.

Matching Summary

Match Score: 85

Fidelity National Information Services is seeking a Client Contact Manager for the German market in Poznan, Poland. The role involves managing a team that provides service to mutual fund clients across the EMEA region, with a focus on continuous improvement and staff development.

Skills & Requirements

Must-have

  • German market client service
  • Direct phone and email support
  • Staff development and feedback
  • Process improvement and controls
  • Collaboration with leadership

Nice-to-have

  • Innovative and entrepreneurial environment
  • Team integration and social projects
  • Work-life balance philosophy

Key Requirements

  • Well-developed English and German communication skills
  • Deep understanding of leader's role
  • Experience leading projects or initiatives

Work Rights

Not specified

Tailored Resume

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