Client Services Coordinator

Toll Group

Laverton North, Australia
Fully remote
Customer account management
Order processing
Communication with stakeholders
The Client Services Coordinator plays a key role in supporting TOLL’s operational excellence and customer experience objectives

Job Summary

  • The Client Services Coordinator plays a key role in supporting TOLL’s operational excellence and customer experience objectives.
  • This position is responsible for coordinating all aspects of customer service delivery, ensuring accuracy, timeliness, and effective communication across internal and external stakeholders.
  • At Toll, you can help play a vital role in delivering what matters, and every day brings change as an opportunity to be curious, ask the right questions, and build meaningful connections.

Matching Summary

The Client Services Coordinator plays a key role in supporting TOLL’s operational excellence and customer experience objectives.

Skills & Requirements

Must-have

  • Customer account management
  • Order processing
  • Communication with stakeholders
  • Issue tracking and resolution
  • Dangerous & Hazardous Goods facility experience

Nice-to-have

  • Proactive communication
  • Fast-paced environment
  • Safety and compliance driven
  • Collaborative team environment

Key Requirements

  • 2-3 years customer service/logistics coordination
  • Proficiency with Microsoft Office Suite
  • Experience with PWMS, RAMCO, or similar WMS/ERP
  • Exposure to warehousing or transport logistics
  • Understanding of chemical handling and compliance

Work Rights

Must be entitled to work in Australia

Tailored Resume

Cover Letter