Rédacteur Technique -technical Writer - Customer Response Centre (crc)

Airbus Canada Limited Partnership

Mirabel, Quebec, Canada
Attractive salary; annual bonus available; group i...
Hybrid
Aerospace experience or 5 years technical publications
Strong written and oral communication skills
Understanding of product change processes at airbus
The role involves managing and processing technical publication requests to ensure customer satisfaction within the Customer Response Center

Job Summary

  • The role involves managing and processing technical publication requests to ensure customer satisfaction within the Customer Response Center.
  • Candidates will author Aircraft Maintenance Publications, Service Bulletins, and other technical data in XML format while adhering to strict delivery dates.
  • The position offers a hybrid work policy, on-site medical services, and access to over 10,000 e-learning courses for professional development.

Matching Summary

The role involves managing and processing technical publication requests to ensure customer satisfaction within the Customer Response Center.

Salary

Attractive salary; Annual bonus available; Group insurance, pension plan, and share purchase plan included

Skills & Requirements

Must-have

  • Aerospace experience or 5 years technical publications
  • Strong written and oral communication skills
  • Understanding of product change processes at Airbus
  • Thorough understanding of technical drawings and wiring diagrams

Nice-to-have

  • Detailed understanding of technical publications processes
  • Basic knowledge of S1000D and ATA specifications
  • Knowledge of SGML and XML authoring languages
  • Customer-centric mindset with integrity

Key Requirements

  • DEC in aerospace or equivalent field
  • Minimum 5 years relevant experience in Technical Publications
  • Ability to be on-call 1 week per month

Work Rights

Not specified

Tailored Resume

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