Automation Customer Success Manager

Thermo Fisher Scientific UK

Competitive remuneration; annual incentive plan bo...
Bachelor's degree in information systems or finance
4-7 years relevant business experience
2-3 years leading process change management
The role involves proactively engaging with business leaders to prepare Finance teams for digital transformation projects within the Pharma Services Group

Job Summary

  • The role involves proactively engaging with business leaders to prepare Finance teams for digital transformation projects within the Pharma Services Group.
  • Thermo Fisher Scientific offers competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits.
  • This position requires acting as a customer advocate to ensure delivered automations achieve desired business outcomes and exceed customer expectations.

Matching Summary

The role involves proactively engaging with business leaders to prepare Finance teams for digital transformation projects within the Pharma Services Group.

Salary

Competitive remuneration; Annual incentive plan bonus; Healthcare and employee benefits

Skills & Requirements

Must-have

  • Bachelor's degree in information systems or finance
  • 4-7 years relevant business experience
  • 2-3 years leading process change management
  • Strong team management experience
  • Exceptional verbal and written communication skills

Nice-to-have

  • Knowledge of Agile/Scrum methodology
  • Experience with JIRA tool
  • Track record achieving results without direct authority
  • Experience with multi-year transformation programs

Key Requirements

  • Bachelor's degree required
  • 4-7 years relevant experience
  • 2-3 years change management experience
  • Team management experience required

Work Rights

Not specified

Tailored Resume

Cover Letter