Edtech/saas Customer Onboarding Specialist - Craft Education

WGU

Not specified
Base: $60,300.00 - $90,500.00; bonus/equity: not s...
Customer onboarding strategy development
Experience with low digital literacy users
Strong problem-solving skills
WGU is committed to expanding access to higher education through innovative online programs

Job Summary

  • WGU is committed to expanding access to higher education through innovative online programs.
  • The role involves creating personalized onboarding experiences for diverse customers.
  • Employees enjoy a range of benefits including flexible paid time off and discounted tuition.

Matching Summary

WGU is committed to expanding access to higher education through innovative online programs.

Salary

Base: $60,300.00 - $90,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer onboarding strategy development
  • Experience with low digital literacy users
  • Strong problem-solving skills

Nice-to-have

  • Experience with start-ups
  • Familiarity with project management tools
  • Exceptional communication skills

Key Requirements

  • Bachelor’s degree in business or related field
  • 2+ years of experience in SaaS customer onboarding
  • Experience in lieu of education is acceptable

Work Rights

Not specified

Tailored Resume

Cover Letter