Universal Banker - Newington, Ct

M&T Bank

Newington, Connecticut, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Not specified (potentially hybrid or in-person given branch operations).
1 year retail sales or customer service experience
Strong verbal and interpersonal communication skills
Ability to handle difficult customer conversations
M&T Bank is seeking a Universal Banker for its Newington, CT branch, focusing on enhancing customer service and sales through digital engagement and personalized banking solutions. The role involves managing customer relationships, servicing banking needs, and adhering to compliance standards

Job Summary

  • The role specializes in enhancing branch customer experience through sales, service, and digital engagement for Consumer and Business Banking clients.
  • Employees are responsible for educating customers on banking solutions, managing appointments, and proactively reaching out to retain and expand relationships.
  • The position requires adherence to strict compliance standards including AML, BSA, KYC processes, and the Federal SAFE Act registration.

Matching Summary

Match Score: 75

M&T Bank is seeking a Universal Banker for its Newington, CT branch, focusing on enhancing customer service and sales through digital engagement and personalized banking solutions. The role involves managing customer relationships, servicing banking needs, and adhering to compliance standards.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1 year retail sales or customer service experience
  • Strong verbal and interpersonal communication skills
  • Ability to handle difficult customer conversations

Nice-to-have

  • Bilingual capabilities based on branch needs
  • Proven referral and sales ability
  • Digital fluency and entrepreneurial spirit

Key Requirements

  • High school diploma or GED
  • Minimum 1 year proven retail sales or customer service experience
  • Registration requirements under Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter