Appointment Clerk

Old Dominion Shipping Inc

Cumberland, RI, United States
On-site
High call volume environment
Schedule company appointments
As400 system database
Old Dominion Shipping Inc is seeking an Appointment Clerk to join their team in Cumberland, RI. The role involves scheduling appointments for customers in a fast-paced environment, requiring strong customer service skills and attention to detail

Job Summary

  • This role will successfully schedule company appointments to current and potential customers or clients in a fast paced high call volume environment via phone, e-mail, and records time and date of appointments in the AS400 system database.
  • Responsibilities include answering incoming calls, placing outgoing calls to customers to schedule pickups and delivery, entering appointments in the computer in a timely manner, and performing general customer service.
  • As a Full Time member of our Family, you and your family are eligible to receive great health benefits including a Zero premium medical plan for employee only coverage, Vision & Dental, and a 401k Retirement plan with company match.

Matching Summary

Match Score: 85

Old Dominion Shipping Inc is seeking an Appointment Clerk to join their team in Cumberland, RI. The role involves scheduling appointments for customers in a fast-paced environment, requiring strong customer service skills and attention to detail.

Skills & Requirements

Must-have

  • High call volume environment
  • Schedule company appointments
  • AS400 system database

Nice-to-have

  • Family spirit culture
  • Work-life balance
  • Dynamic team environment

Key Requirements

  • 1 year customer service experience
  • High School diploma or equivalent preferred
  • Proficiency with Microsoft Office
  • Experience AS400 preferred

Work Rights

Not specified

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