Case Manager - Specialised Insurance

414

Sydney, Australia
Not specified; salary reviews included; annual com...
Fully remote
Extensive customer service experience
Empathetic approach to injured workers
Strong communication and rapport building skills
This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • The company fosters a learning culture that invests in employee development and offers up to 3 days of remote work flexibility per week after month three.
  • Employees receive comprehensive benefits including a corporate wellbeing program, generous discounts, access to counseling services, and up to 16 weeks of paid parental leave.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Empathetic approach to injured workers
  • Strong communication and rapport building skills

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in case management
  • Ability to work with mental health claims
  • Strategic thinking for claim outcomes

Key Requirements

  • Extensive customer service experience required
  • Allied health or disability support experience advantageous
  • High level of empathy and resilience required

Work Rights

Not specified

Tailored Resume

Cover Letter