Customer Service Specialist / Administrator - Wed-fri
KONE International
Keighley, United Kingdom
Administrative support for salespersons
Maintenance operations support
Customer query management
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors
Job Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Key responsibilities include Maintenance Operations support, specialized administration tasks like 3rd party inspection support, and customer reporting verification.
KONE fosters an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral, offering opportunities for career and personal goals.
Matching Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Skills & Requirements
Must-have
Administrative support for salespersons
Maintenance Operations support
Customer query management
Reporting to customers
Intermediate Excel skills
Nice-to-have
Innovative and collaborative working culture
Employee engagement focus
Sustainability integral part of culture
Ethical business practices
Trust and respect among co-workers
Key Requirements
Good administrative skills
Experience in inter-office and customer communications