Technical Solutions Engineer

Hewlett Packard Enterprise

Onsite
3-5 years relevant technology experience
Advanced hardware and software troubleshooting
Itil knowledge and case management tools
Hewlett Packard Enterprise is seeking a Technical Solutions Engineer to join their team, primarily working onsite, focusing on resolving complex technical issues for customers. The ideal candidate will have strong troubleshooting and customer service skills, with a background in relevant technologies

Job Summary

  • This role is designed as onsite work primarily from an HPE office to solve complex business system problems for customers.
  • The position requires resolving technical issues across hardware and software while utilizing ITIL frameworks and case management databases.
  • Hewlett Packard Enterprise offers comprehensive health benefits, professional development programs, and a culture of unconditional inclusion.

Matching Summary

Match Score: 85

Hewlett Packard Enterprise is seeking a Technical Solutions Engineer to join their team, primarily working onsite, focusing on resolving complex technical issues for customers. The ideal candidate will have strong troubleshooting and customer service skills, with a background in relevant technologies.

Skills & Requirements

Must-have

  • 3-5 years relevant technology experience
  • Advanced hardware and software troubleshooting
  • ITIL knowledge and case management tools
  • Face-to-face customer interaction capability
  • Strong verbal and written communication skills

Nice-to-have

  • Mentoring and guiding other employees
  • Experience with proactive and reactive support
  • Ability to lead technical action plans
  • Cross-functional team collaboration
  • Process improvement expertise

Key Requirements

  • Bachelor's degree (BA/BS) or equivalent experience
  • 3-5 years experience in relevant technologies
  • Relevant industry qualifications where applicable

Work Rights

Not specified

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