Crew Lead Inlife

COMMONWEALTH BANK OF AUSTRALIA

Hybrid
Leading large cross-functional teams
Product and delivery leadership capability
Balancing customer outcomes and risk
Shape the evolution of Unloan's home loan, a life-changing financial product for thousands of Australians

Job Summary

  • Shape the evolution of Unloan's home loan, a life-changing financial product for thousands of Australians.
  • Own the experience customers live with every day — from rate changes and servicing, to retention, and the moments that define trust.
  • Lead talented product, technology, design, and operations leaders to deliver experiences that are simple, compliant, and genuinely helpful for customers.

Matching Summary

Shape the evolution of Unloan's home loan, a life-changing financial product for thousands of Australians.

Skills & Requirements

Must-have

  • Leading large cross-functional teams
  • Product and delivery leadership capability
  • Balancing customer outcomes and risk
  • Stakeholder management and influencing
  • Owning end-to-end customer experience
  • Setting product strategy and roadmap

Nice-to-have

  • Experience in regulated digital platforms
  • Product-led, outcome-driven culture
  • Customer empathy and trust
  • Working in a hybrid environment

Key Requirements

  • Proven experience leading large teams
  • Strong product and delivery leadership
  • Comfort in complex, regulated environments
  • Banking/financial services experience highly regarded

Work Rights

Not specified

Tailored Resume

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