Customer Service Executive – Funeral Services

RECRUIT LYNC PTE. LTD.

Singapore
Base: up to $3,000 pm; bonus/equity: vb + on duty ...
Onsite (geylang bahru, singapore)
Prior customer service experience
Call-handling experience preferred
Empathy in sensitive conversations
RECRUIT LYNC PTE. LTD. is seeking a Customer Service Executive for their funeral services division in Singapore. The role involves handling incoming calls, managing customer inquiries with empathy, and maintaining accurate records, with a salary up to $3,000 per month plus incentives

Job Summary

  • The role involves attending incoming phone calls and responding to basic customer enquiries within the funeral services sector.
  • Candidates must demonstrate empathy and professionalism when handling sensitive conversations regarding funeral arrangements.
  • Successful conversions from duty phone calls will be rewarded with on-duty incentives.

Matching Summary

Match Score: 75

RECRUIT LYNC PTE. LTD. is seeking a Customer Service Executive for their funeral services division in Singapore. The role involves handling incoming calls, managing customer inquiries with empathy, and maintaining accurate records, with a salary up to $3,000 per month plus incentives.

Salary

Base: Up to $3,000 per month; Bonus/Equity: VB + On Duty Incentive; Benefits: Not specified

Skills & Requirements

Must-have

  • Prior customer service experience
  • Call-handling experience preferred
  • Empathy in sensitive conversations
  • Professional service delivery
  • Comfortable with funeral industry

Nice-to-have

  • Ability to handle weekend rotations
  • Data entry accuracy skills
  • Sales conversion incentive motivation

Key Requirements

  • Prior customer service or call-handling experience
  • No physical handling of deceased required
  • Willingness to work weekends and alternate shifts

Work Rights

Not specified

Tailored Resume

Cover Letter