Job Summary

• This customer support position involves the installation, maintenance, inspection, and repair of medical equipment such as MRI/CT, X-ray diagnostic equipment, ultrasound diagnostic equipment, and patient monitors.
• The role requires understanding customer needs over the long term of product usage, explaining maintenance contracts, and providing service-related explanations.
• The company offers domestic and international training, support for obtaining work qualifications, and a comprehensive benefits package including paid leave and a points system.

Matching Summary

Salary

Base: 450万~550万円; Bonus/Equity: Annual incentive system; Benefits: Social insurance, labor insurance, retirement benefits, PhiliFlex points

Skills & Requirements

Key Requirements

• Experience as an aircraft mechanic, automotive mechanic, copier/elevator maintenance technician, or IT industry professional is highly welcome.
• Experience in technical customer support, field service, or sales engineering.
• Willingness to relocate (relocation allowances available).
• Native or near-native Japanese proficiency.
• Reading and writing English proficiency.
• Bachelor's degree or higher in science or engineering fields is preferred.

Work Rights