Customer Success Executive

METALCOOL PTE. LTD.

Singapore
Customer enquiry handling
Quotation coordination
Sales order processing
The role involves managing the entire customer-facing process from initial enquiry to delivery coordination within a fast-moving manufacturing business

Job Summary

  • The role involves managing the entire customer-facing process from initial enquiry to delivery coordination within a fast-moving manufacturing business.
  • Candidates must be able to handle multiple open enquiries, quotations, and orders simultaneously while ensuring accurate data entry in the ERP system.
  • The position requires a proactive 'hunter mentality' to follow up on pending quotations and support routine accounts for industrial clients.

Matching Summary

Match Score: 85

The role involves managing the entire customer-facing process from initial enquiry to delivery coordination within a fast-moving manufacturing business.

Skills & Requirements

Must-have

  • Customer enquiry handling
  • Quotation coordination
  • Sales order processing
  • ERP system usage
  • Clear communication skills

Nice-to-have

  • Manufacturing experience
  • Engineering background
  • Hunter mentality
  • Detail-oriented approach
  • Proactive follow-up skills

Key Requirements

  • Experience in customer service or sales coordination
  • Experience with ERP/CRM systems preferred
  • Background in manufacturing or engineering trading

Work Rights

Not specified

Tailored Resume

Cover Letter