Customer Service Representative - Aborn Pet Hospital

Betheme Muffin group

Base: $20-25; bonus/equity: performance bonuses av...
One year experience in veterinary hospital setting
Strong customer service background
Ability to lift objects weighing 40 pounds
The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression

Job Summary

  • The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression.
  • Candidates must have at least one year of experience in a veterinary setting and demonstrate the ability to empathize with clients during emotional situations.
  • Full-time employees receive an outstanding benefit package including medical, vision, dental, life insurance, HSA, 401k matching, and paid time off.

Matching Summary

The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression.

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • One year experience in veterinary hospital setting
  • Strong customer service background
  • Ability to lift objects weighing 40 pounds
  • Excellent interpersonal communication skills
  • Ability to stay on task for 8-10 hours

Nice-to-have

  • Experience using electronic medical record system
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Knowledge of veterinary medical terminology
  • Ability to type 45 words per minute

Key Requirements

  • HS Diploma or educational equivalent
  • At least one year recent experience in office or medical environment
  • Demonstrated ability to perform clerical work with speed and accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter