Funds & Banking Associate I

Interactive Brokers

Mumbai, India
Competitive salary pyckage; performance-based annu...
On-site
Resolve client inquiries via calls chats emails
Manage securities-related queries globally
Support settlement completion follow-up
The role involves resolving client inquiries regarding asset and cash transfers through various communication channels

Job Summary

  • The role involves resolving client inquiries regarding asset and cash transfers through various communication channels.
  • Candidates will work closely with the back office to manage and resolve securities-related queries including settlements and breaks.
  • The company offers a competitive salary package with performance-based annual bonuses in cash and stocks.

Matching Summary

The role involves resolving client inquiries regarding asset and cash transfers through various communication channels.

Salary

Competitive salary package; Performance-based annual bonus (cash and stocks); Group Medical & Life Insurance included

Skills & Requirements

Must-have

  • Resolve client inquiries via calls chats emails
  • Manage securities-related queries globally
  • Support settlement completion follow-up
  • Ensure query resolution within service levels
  • Fluent in English communication

Nice-to-have

  • Passion for dealing with clients
  • Understanding of securities products
  • Can-do mentality and problem solver
  • Flair for new technologies
  • Adaptable self-directed driven attitude

Key Requirements

  • University degree (Bachelors) required
  • Previous client service experience in financial industry
  • Experience in Settlement or Cash transfers preferred
  • Three years Inbound Client services in International BPO
  • Comfortable with rotational shifts including night shifts

Work Rights

Not specified

Tailored Resume

Cover Letter