Customer Care Delivery Specialist In Hr Services With English And French

Alight Solutions

Kraków, Poland
Base: 5,000 pln gross; bonus/equity: 2,000 pln lan...
Hybrid
Excellent english c1 minimum
Excellent french c1 minimum
Provide support for clients' employees
As a Customer Care Delivery Specialist in HR Services with French and English, your responsibilities will include providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels

Job Summary

  • As a Customer Care Delivery Specialist in HR Services with French and English, your responsibilities will include providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels.
  • We offer a salary of 5000 PLN gross, a language allowance of 2000 PLN, and a quarterly bonus starting from 750 PLN, alongside private medical care, life insurance, and a benefit platform.
  • Alight is committed to fostering an environment where everyone feels valued, respected, and supported, celebrating differences and believing that diverse teams are stronger and more innovative.

Matching Summary

As a Customer Care Delivery Specialist in HR Services with French and English, your responsibilities will include providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels.

Salary

Base: 5000 PLN gross; Bonus/Equity: 2000 PLN language allowance, Quarterly bonus starting from 750 PLN; Benefits: Private medical care, life insurance, pet insurance, Benefit platform (MultiSport card, tickets, vouchers, and many more)

Skills & Requirements

Must-have

  • Excellent English C1 minimum
  • Excellent French C1 minimum
  • Provide support for clients' employees
  • Explain HR systems usage
  • Investigate complex cases

Nice-to-have

  • Adaptability and attention to details
  • Self-motivation and willingness to learn
  • Work in an international team
  • Great work atmosphere

Key Requirements

  • Experience in Customer Care is a plus
  • Authorization to work in the Employing Country

Work Rights

Authorization to work in the Employing Country

Tailored Resume

Cover Letter