Senior Performance Leads – Home Buying And Customer Digital And Ai
CommSec
Sydney, New South Wales, Australia
Hybrid
Performance leadership
Stakeholder partnership
Data analysis and insights
Partner with Technology and Crew General Managers to drive performance uplift and better serve customers through optimized decision-making
Job Summary
Partner with Technology and Crew General Managers to drive performance uplift and better serve customers through optimized decision-making.
Orchestrate annual and quarterly planning cycles, track progress against objectives, and develop workforce strategies aligned with business and financial targets.
Support the development of centralized operational procedures and tools, acting as a conduit for information flow and risk escalation across teams.
Matching Summary
Partner with Technology and Crew General Managers to drive performance uplift and better serve customers through optimized decision-making.
Skills & Requirements
Must-have
Performance leadership
Stakeholder partnership
Data analysis and insights
Agile delivery framework adoption
Financial management skills
Risk management understanding
Nice-to-have
Strategic thinking
Problem-solving in dynamic environments
Continuous improvement mindset
Cross-functional collaboration
Challenging the status quo
Experience in financial services
Key Requirements
Experience in strategy, program delivery, finance, or consulting
Demonstrated experience analyzing data and performance metrics
Strong leadership and interpersonal skills
Excellent verbal and written communication skills
Experience working in agile, programs and/or projects
Commercial ability and financial management experience