Integer is seeking a Customer Service Specialist to coordinate and execute operational support related to customer orders. The role emphasizes customer success, collaboration, and adherence to company values, requiring strong organizational and communication skills
Job Summary
Coordinates and executes operational support for all customer order-related processes, serving as the first point of contact for transaction investigations.
Responsible for creating and expediting sales orders, coordinating the Master Demand Plan, and participating in Sales/Operations meetings to reconcile forecasts with manufacturing capacity.
Provides timely reports to support Clients, Sales, Marketing, and Operations on forecasts, shipping plans, sales, OTD, safety stock levels, and product history.
Matching Summary
Match Score: 75
Integer is seeking a Customer Service Specialist to coordinate and execute operational support related to customer orders. The role emphasizes customer success, collaboration, and adherence to company values, requiring strong organizational and communication skills.
Skills & Requirements
Must-have
Customer order coordination
Sales order creation and expediting
Master Demand Plan maintenance
Price list maintenance in Oracle
Customer inquiry resolution
Material return coordination
Nice-to-have
Respectful interaction
Open and honest communication
Doing the right things
Teamwork and proactivity
Detail-oriented approach
Key Requirements
2-5 years of customer service/manufacturing experience
Experience in data analysis, sales, and forecasting
Advanced English proficiency
Ability to read and interpret contracts and specification sheets