Base: $95,000 - $160,400 usd depending on location...
Fully remote
3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
Workday is seeking a Specialized Customer Success Manager for its Talent AI team, focused on enhancing customer engagement and success in AI-powered Talent Acquisition workflows. The ideal candidate should have experience in customer-facing roles, particularly within Talent Acquisition and AI solutions, with a strong ability to foster relationships and drive measurable outcomes
Job Summary
This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
The position requires collaborating with the Workday account team to influence retention, advocacy, and expansion through strategic customer engagements.
Workday offers a flexible work approach requiring at least 50% time in-office or in the field, along with competitive compensation including bonus plans and stock grants.
Matching Summary
Match Score: 85
Workday is seeking a Specialized Customer Success Manager for its Talent AI team, focused on enhancing customer engagement and success in AI-powered Talent Acquisition workflows. The ideal candidate should have experience in customer-facing roles, particularly within Talent Acquisition and AI solutions, with a strong ability to foster relationships and drive measurable outcomes.
Salary
Base: $95,000 - $160,400 USD depending on location; Bonus/Equity: Eligible for Workday Bonus Plan or commission and annual refresh stock grants; Benefits: Comprehensive benefits package available
Skills & Requirements
Must-have
3+ years customer-facing services role
2+ years Talent Acquisition or HR experience
1+ years AI/ML product experience
Strategic customer engagement management
Data-driven adoption and health metrics
Nice-to-have
Executive level relationship building
Incubating environment adaptability
Strong verbal and written communication
Cross-functional collaboration skills
Sun-drenched optimism and drive
Key Requirements
Bachelor's degree or equivalent work experience
Ability to travel up to 15%
Experience in complex software or SaaS environments