Receptionist, Support Services

Esri

Redlands, CA, United States
Base: $19-$28 usd; bonus/equity: not specified; be...
On-site
Strong communication skills with internal and external customers
Knowledge of microsoft office applications word excel outlook
Experience working in a professional office environment
Esri is seeking a Receptionist for their Support Services team in Redlands, CA, to provide exceptional customer support and communication to both employees and clients. The role requires strong interpersonal skills, organizational abilities, and a proactive approach to managing various support inquiries

Job Summary

  • This role involves ensuring availability for all Esri employees and customers on local and toll-free phone lines while managing support inquiries across multiple channels.
  • The position requires tracking and assessing employee and customer information using Lightning and SAP while maintaining strict confidentiality of contact and contract details.
  • Esri offers a competitive total rewards strategy including industry-leading health benefits, 401(k) and profit-sharing programs, and minimum accrual of 64 hours of vacation leave.

Matching Summary

Match Score: 85

Esri is seeking a Receptionist for their Support Services team in Redlands, CA, to provide exceptional customer support and communication to both employees and clients. The role requires strong interpersonal skills, organizational abilities, and a proactive approach to managing various support inquiries.

Salary

Base: $19-$28 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, 401(k), profit-sharing, 64 hours vacation, 12 paid holidays

Skills & Requirements

Must-have

  • Strong communication skills with internal and external customers
  • Knowledge of Microsoft Office applications Word Excel Outlook
  • Experience working in a professional office environment

Nice-to-have

  • Ability to think creatively to develop processes
  • Desire to work in a fast-paced environment
  • Excellent interpersonal and organizational skills

Key Requirements

  • 1+ years of experience working in a professional office environment
  • High school diploma or equivalent
  • Minimum typing speed 45 WPM (Recommended)

Work Rights

Not specified

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