Production Planning & Client Relations Manager

TotalEnergies

GRAND RAPIDS, US
On-site
Customer service operations
Production planning meetings
Order management and communication
Oversee daily customer service operations including order entry, scheduling, updates, and issue resolution

Job Summary

  • Oversee daily customer service operations including order entry, scheduling, updates, and issue resolution.
  • Collaborate with Production, Planning, Purchasing, and Logistics teams to align customer orders with production capacity and material availability.
  • We provide company-sponsored Long-Term Disability, Short-Term Disability, Life Insurance, and AD&D Insurance, with the option to enhance your coverage through buy-up plans.

Matching Summary

Oversee daily customer service operations including order entry, scheduling, updates, and issue resolution.

Skills & Requirements

Must-have

  • Customer service operations
  • Production planning meetings
  • Order management and communication
  • Customer demand analysis
  • Key account relationship management
  • Supervise customer service team

Nice-to-have

  • Continuous improvement initiatives
  • Fast-paced deadline-driven environment
  • Global opportunities and local impact

Key Requirements

  • Minimum 3 years experience
  • Bachelor's degree preferred
  • Experience in production planning preferred
  • Prior supervisory experience recommended
  • Proficiency in ERP/MRP systems
  • Advanced Microsoft Excel skills

Work Rights

Not specified

Tailored Resume

Cover Letter