3+ years technical support or implementation experience
Sql database management and data migration
Rest api configuration and troubleshooting
This role plays a pivotal part in helping clients successfully adopt Covetrus' Practice Management Systems and associated integrations
Job Summary
This role plays a pivotal part in helping clients successfully adopt Covetrus' Practice Management Systems and associated integrations.
The position combines technical delivery with analytical problem-solving, project coordination, and customer-facing communication to optimize live environments.
Candidates will work primarily hybrid between home and the Edinburgh office with occasional travel required to support clients onsite.
Matching Summary
This role plays a pivotal part in helping clients successfully adopt Covetrus' Practice Management Systems and associated integrations.
Skills & Requirements
Must-have
3+ years technical support or implementation experience
SQL database management and data migration
REST API configuration and troubleshooting
Powershell scripting for automation
SaaS and server-based software deployment
Linux and Windows operating system administration
Nice-to-have
Familiarity with veterinary industry workflows
Experience mentoring team members
Knowledge of Azure cloud services
Strong analytical problem-solving skills
Proactive identification of process improvements
Key Requirements
Minimum of 3 years experience in technical support or implementation
IT based qualification or IT related degree
Strong troubleshooting capability across application and infrastructure layers