PulteGroup is seeking a Customer Care Manager II in Ocala, FL, to enhance customer satisfaction by managing service requests and establishing positive relationships with homeowners. The ideal candidate will have a strong customer service background and basic construction knowledge, ensuring quality service delivery in a dynamic, team-oriented environment
Job Summary
PulteGroup believes in building inspired employees and meaningful careers.
The role involves conducting homeowner assessments and managing service requests.
Join a company that champions inclusion and supports personal and professional growth.
Matching Summary
Match Score: 85
PulteGroup is seeking a Customer Care Manager II in Ocala, FL, to enhance customer satisfaction by managing service requests and establishing positive relationships with homeowners. The ideal candidate will have a strong customer service background and basic construction knowledge, ensuring quality service delivery in a dynamic, team-oriented environment.
Skills & Requirements
Must-have
Exceptional customer service orientation
Ability to manage warranty processes
Basic construction skills and knowledge
Nice-to-have
Committed to delivering high-quality service
Skilled in conflict resolution
Ability to adapt and interact effectively
Key Requirements
Minimum of 1-2 years of customer service experience