Wpi Claims Specialist

EML

Adelaide, South Australia, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Proactive management of rehabilitation providers
Liaise with internal and external stakeholders
Conduct investigations for dispute proceedings
The role involves providing early, timely, and personal service to workers and employers through deep technical specialization in complex claims

Job Summary

  • The role involves providing early, timely, and personal service to workers and employers through deep technical specialization in complex claims.
  • EML fosters a learning culture with over 4,000 dedicated employees committed to helping people get their lives back.
  • Employees enjoy flexibility to work from home up to 2 days a week, along with comprehensive benefits including health insurance and gym membership.

Matching Summary

The role involves providing early, timely, and personal service to workers and employers through deep technical specialization in complex claims.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Proactive management of rehabilitation providers
  • Liaise with internal and external stakeholders
  • Conduct investigations for dispute proceedings
  • Ensure effective management of legislative drivers

Nice-to-have

  • Previous customer service or hospitality experience
  • Strong focus on customer satisfaction
  • Excellent written and verbal communication skills
  • Great attention to detail and time management

Key Requirements

  • Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Nursing, Psychology) advantageous
  • Experience in customer service, hospitality, or retail

Work Rights

Not specified

Tailored Resume

Cover Letter