Licensed Finra Call Center Support - Us

DXC Technology

Nashville, TN, United States
Fully remote
Call center experience
Customer service skills
Data entry proficiency
This role involves providing service via inbound contact center and responding to complex customer inquiries

Job Summary

  • This role involves providing service via inbound contact center and responding to complex customer inquiries.
  • The position supports escalation and resource calls while ensuring efficient processing of transactions.
  • DXC Technology fosters an inclusive environment where strong connections and community are key to success.

Matching Summary

This role involves providing service via inbound contact center and responding to complex customer inquiries.

Skills & Requirements

Must-have

  • Call center experience
  • Customer service skills
  • Data entry proficiency

Nice-to-have

  • Strong analytical problem-solving skills
  • Experience with help desk software
  • Lean/Six Sigma certification

Key Requirements

  • High school diploma or G.E.D.
  • Minimum two years of customer service experience
  • FINRA 6 or 7 certification required

Work Rights

Not specified

Tailored Resume

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