Specialist, Technical Account Management

Checkout

Hybrid (3 days per week in the office)
Resolve technical issues
Optimize payment solutions
Api-based integration methods
Checkout.com is seeking a Specialist in Technical Account Management to build and maintain strategic client relationships, optimize payment solutions, and provide expert technical support. The ideal candidate will have a background in technical roles, strong communication skills, and familiarity with the payments industry. This hybrid position offers flexibility and opportunities for professional growth within a dynamic fintech environment

Job Summary

  • Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.
  • Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure.
  • Gather customer feedback, document feature requests, and provide client derived insights to enable continuous improvement of our product roadmap.

Matching Summary

Match Score: 85

Checkout.com is seeking a Specialist in Technical Account Management to build and maintain strategic client relationships, optimize payment solutions, and provide expert technical support. The ideal candidate will have a background in technical roles, strong communication skills, and familiarity with the payments industry. This hybrid position offers flexibility and opportunities for professional growth within a dynamic fintech environment.

Skills & Requirements

Must-have

  • Resolve technical issues
  • Optimize payment solutions
  • API-based integration methods
  • Payments industry regulations

Nice-to-have

  • Drive client success
  • Continuous product improvement
  • Industry trend awareness

Key Requirements

  • 3 years of experience in analytical or technical role
  • Experience managing internal and external stakeholders
  • Bachelor's degree or equivalent practical experience
  • Familiarity with Payments industry regulations and technical frameworks
  • Familiarity with API-based integration methods
  • Familiarity with front and back end technologies
  • Excellent communication and interpersonal skills
  • Results-oriented approach
  • Good in speaking and writing in English and Chinese
  • Willingness to travel occasionally

Work Rights

Not specified

Tailored Resume

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