Guest Services Executive

JLL UK

Bengaluru, Karnataka, India
On-site
3-5 years hospitality management experience
Leadership of front-of-house operations
Luxury service standards implementation
JLL UK is seeking a Guest Services Executive in Bengaluru, Karnataka, focused on delivering exceptional hospitality experiences in corporate environments. The role requires a strong background in hospitality management, with an emphasis on luxury standards and guest satisfaction

Job Summary

  • The role involves overseeing daily luxury hospitality operations across lobby reception areas, meeting rooms, and communal spaces to ensure world-class service standards.
  • Candidates will manage complex visitor experiences, coordinate high-profile board meetings, and implement personalized guest recognition programs to exceed expectations.
  • JLL seeks a leader with a passion for creating memorable experiences who can effectively manage vendor relationships and maintain brand identity through meticulous attention to detail.

Matching Summary

Match Score: 85

JLL UK is seeking a Guest Services Executive in Bengaluru, Karnataka, focused on delivering exceptional hospitality experiences in corporate environments. The role requires a strong background in hospitality management, with an emphasis on luxury standards and guest satisfaction.

Skills & Requirements

Must-have

  • 3-5 years hospitality management experience
  • Leadership of front-of-house operations
  • Luxury service standards implementation
  • VIP guest experience coordination
  • Meeting room technology setup

Nice-to-have

  • Ritz-Carlton or Forbes service training
  • Multilingual capabilities for global clients
  • Sustainability and LEED knowledge
  • Proactive anticipatory service mindset
  • Emotional intelligence in conflict resolution

Key Requirements

  • Bachelor's degree in Hospitality Management or related field
  • Minimum 3 years in leadership roles managing teams
  • Experience in five-star hotels or premium corporate environments
  • Proficiency in visitor management and facility software
  • Food safety certifications preferred

Work Rights

Not specified

Tailored Resume

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