Customer Operations Manager

Integer

**
7+ years medical device experience
Bachelor's degree in business
Fda regulations compliance
** Integer is seeking a Customer Operations Manager to lead customer advocacy and collaboration within their site leadership team while ensuring high-quality customer service in the medical device sector. The ideal candidate will have over seven years of relevant experience and a strong focus on customer relationships, operational excellence, and team leadership. **

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • The manager will work directly with factory direct customers to support quoting, order entry, and general service needs while enhancing the overall Customer Experience for Enterprise accounts.
  • This role requires adhering to strict Quality Management Systems, FDA regulations, and ISO certification requirements to ensure safety, environmental, and security standards are met.

Matching Summary

Match Score: 75

** Integer is seeking a Customer Operations Manager to lead customer advocacy and collaboration within their site leadership team while ensuring high-quality customer service in the medical device sector. The ideal candidate will have over seven years of relevant experience and a strong focus on customer relationships, operational excellence, and team leadership. **

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • FDA regulations compliance
  • ISO certification adherence
  • S&OP forecasting process

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration
  • Process improvement mindset
  • Leadership and team development
  • Strategic relationship building

Key Requirements

  • Minimum 7+ years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and QMS
  • Experience with S&OP forecasting processes

Work Rights

Not specified

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