Customer Experience Associate - Verdun (full-time, 37.5h/week)

TD

Montréal, Quebec, Canada
Base: 44,000.00 - 55,400.00 cad; bonus/equity: not...
Customer service operations
Financial transaction processing
Client needs assessment
TD Canada Trust is the frontline staff of TD, focused on building strong client relationships through customer service operations and providing information and advice on TD services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline staff of TD, focused on building strong client relationships through customer service operations and providing information and advice on TD services, products, and solutions.
  • The role involves processing financial transactions accurately, understanding and determining client needs to recommend suitable banking solutions, and resolving client concerns.
  • TD is committed to fair and equitable compensation, offering growth opportunities, skill development, and a comprehensive Total Rewards package including health and well-being benefits, savings programs, and career development.

Matching Summary

TD Canada Trust is the frontline staff of TD, focused on building strong client relationships through customer service operations and providing information and advice on TD services, products, and solutions.

Salary

Base: 44,000.00 - 55,400.00 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service operations
  • Financial transaction processing
  • Client needs assessment
  • Promoting banking solutions
  • Positive work environment

Nice-to-have

  • Client-centric approach
  • Ownership mentality
  • Innovative problem-solving
  • Effective execution
  • Building strong relationships

Key Requirements

  • High school diploma and/or 1+ year relevant experience
  • Proficiency in MS Office Suite and Internet
  • Strong organizational and time management skills
  • Excellent communication and client experience skills
  • Bilingualism (French/English) for Quebec

Work Rights

Not specified

Tailored Resume

Cover Letter